List of Sub-processors

LifeHak Enterprises Ltd uses a number of data sub-processors to perform our Services to customers. All sub-processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures. 

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A list of these sub-processors is outlined below:

• Amazon Web Services (AWS)
• Calendly
• Cloudflare
• Cookiebot
• Dataships
• Google Analytics
• Google Maps
• Google Workspace
• Hotjar
• Hubspot
• LinkedIn
• Mailgun
• New Relic
• Snowflake
• Stripe
• Twilio
• YouTube
• Zendesk
• Facebook
• Slack
• Zoom

Calendly is a software company that offers a business communication platform that we use to schedule, prepare and follow up on external meetings. The company was founded in Atlanta, Georgia

For more information about Calendly, please visit

https://calendly.com/

Dataships are an Irish-based technology company that specialise in data privacy. Dataships provide us with software that automates a number of our data privacy (GDPR) obligations. This software is featured on our website in the form of a Privacy Centre. It provides our customers with a portal where they can view key privacy related documents (e.g. Privacy Policy) and exercise many of their Data Privacy Rights. For more information about Dataships, please visit

www.dataships.io

Facebook is an online social media and social networking service owned by American company Meta Platforms. We use Facebook to measure the performance and reach of our ad campaigns and provide insights about the people who use our services. We may also use Facebook to create a Custom Audience for our advertising campaigns.

For more information about Facebook, please visit their website at

www.facebook.com

Google Analytics is a web analytics service offered by American multinational company, Google LLC. It tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand. For more information about Google Analytics, please visit: https://analytics. google.com/ or to learn how Google uses data when you use their partners' sites or apps please visit

https://policies.google.com/technologies/partner-sites

UserCentrics is a Consent Management Platform located in Germany. We use Usercentrics to track users data through various web technologies on the website in a privacy-compliant manner.

For more information about Usercentrics, please visit their website at

www.usercentrics.com

YouTube is an American online video sharing and social media platform headquartered in San Bruno, California. It is currently owned by Google, and is the second most visited website, after Google Search. We use YouTube to introduce our services, provide instructions, and reach more users.

For more information about YouTube, please visit their website at

www.youtube.com

Last updated July 3, 2023

We use AWS to host our servers and databases, which means personal data you provide to us may be stored and processed on AWS infrastructure. AWS acts as our data processor and maintains high security and compliance standards in line with GDPR.

For more information, visit the AWS GDPR Center."

aws.amazon.com

We use Cloudflare to provide content delivery, security, and DDoS protection for our website. When you visit our site, Cloudflare processes your IP address and other connection data to optimize performance and protect against malicious traffic. This may involve temporary storage and routing of website content, which can include personal data.

Cloudflare acts as our data processor and is certified under the EU-U.S. Data Privacy Framework. It implements strong security measures and complies with GDPR requirements for international data transfers.

For more information, please visit the Cloudflare GDPR Center."

https://www.cloudflare.com/

We use Google Maps to display property locations relevant to your preferences. When you interact with map features on our website, Google may process your IP address and location data, as well as any information you provide with your consent.

Google acts as our data processor for these mapping services and complies with GDPR requirements for data protection and international transfers.

For more information, please visit the Google Maps Privacy & Terms."

maps.google.com

We use Google Workspace to store files, synchronize data across devices, manage email communications, and collaborate both internally and with customers. This means personal data-such as names, email addresses, files, and messages-may be processed and stored on Google Workspace services. Google also acts as our identity provider for secure access & also acts as an OAuth provider for client access 

Google acts as our data processor for these services and complies with GDPR requirements for data protection and international transfers.

For more information, please visit the Google Workspace Privacy & Security Center."

admin.google.com

We use Hotjar to analyze how visitors interact with our website through tools like heatmaps, session recordings, and surveys. This helps us understand user behavior, improve our services, and enhance your experience.

Hotjar collects data such as device type, browser information, geographic location (country level), and anonymized IP addresses during your session. It may also collect information about how you navigate our site, including clicks and time spent on pages. Hotjar stores this data in a pseudonymized form and is contractually prohibited from selling it.

To comply with GDPR, we obtain your explicit consent before activating Hotjar and provide you with the option to withdraw consent at any time.

For more details, please visit Hotjar’s GDPR Compliance page and their Data Processing Agreement."

We use HubSpot for customer relationship management, marketing, sales, and customer service communications. This means personal data-such as names, email addresses, and communication history-may be processed and stored within HubSpot’s platform to help us manage and respond to customer inquiries and interactions.

HubSpot acts as our data processor and complies with GDPR requirements for data protection and international transfers.

For more information, please visit the HubSpot Privacy Policy."

https://www.hubspot.com

We use LinkedIn Sales Navigator as a communication and prospecting tool to engage with prospects.This may involve processing personal data such as names, job titles, and public profile information of prospects through LinkedIn’s platform.

LinkedIn acts as our data processor for these activities and complies with GDPR requirements for data protection and international transfers.

Linkedin also acts as an OAuth provider for client access 

For more information, please visit the LinkedIn Sales Solutions page."

https://business.linkedin.com/

We use Mailgun to send system-generated emails from our platform. This means personal data-such as email addresses, message content, and delivery metadata-may be processed and stored by Mailgun to ensure reliable and compliant email delivery.

Mailgun acts as our data processor and complies with data protection requirements for secure email handling.

For more information, please visit the Mailgun website"

https://www.mailgun.com

We use New Relic to monitor and analyze the performance and reliability of our infrastructure and applications. This helps our DevOps and engineering teams quickly identify and resolve issues in our cloud environment.

Depending on our configuration, New Relic may process technical data such as server and application logs, performance metrics, and, where included, user identifiers or other personal data embedded in logs or traces. All data is processed securely and in compliance with GDPR and other relevant data protection standards.

New Relic acts as our data processor and implements robust security and privacy measures.

For more information, please visit the New Relic Privacy and Security Center."

https://newrelic.com/

Snowflake Inc.

We use Snowflake as our cloud data warehousing platform to store and analyze data securely at scale. Personal data you provide to us may be processed and stored within Snowflake’s infrastructure as part of our data management and analytics operations.

Snowflake acts as our data processor and complies with GDPR requirements for data protection and international transfers.

For more information, please visit the Snowflake website."

https://www.snowflake.com

We use Stripe to process online payments and verify user identities on our platform. When you make a payment or complete identity verification, Stripe may process personal data such as your name, email address, payment card details, transaction information, and identity documents. This enables secure payment processing, fraud prevention, and compliance with regulatory requirements.

Stripe acts as our data processor and complies with GDPR and industry security standards, including PCI DSS, for handling sensitive payment and identity data.

For more information, please visit the Stripe website."

https://stripe.com

"We use Twilio to send email communications to our customers. This means personal data-such as email addresses, message content, and related metadata-may be processed and stored by Twilio to ensure reliable and secure message delivery.

Twilio acts as our data processor and complies with GDPR and industry standards for data protection and international transfers.

For more information, please visit the Twilio website."

https://www.twilio.com/

Fer "We use Zendesk as our support ticket management platform. When you raise a support request, Zendesk processes personal data such as your name, email address, and the details you provide in your ticket to help us manage and respond to your inquiry.

Zendesk acts as our data processor and complies with GDPR and other global data protection requirements, offering robust features for data access, correction, erasure, and security.

For more information, please visit the Zendesk website."

https://www.zendesk.com

Slack is a proprietary business communication platform developed by Slack Technologies, now owned by Salesforce. We use Slack for internal communication, including chat rooms, private groups, and direct messaging among our team members. Personal data such as names, messages, and other communication content may be processed within Slack to facilitate collaboration.

Slack acts as our data processor and complies with GDPR requirements for data protection and international data transfers.

For more information, please visit the Slack website."

https://slack.com/

We use Zoom to conduct online meetings, video calls, and chats. When you join a Zoom meeting with us, Zoom may process personal data such as your name, email address, meeting content, and any information you share during the session to enable secure and reliable communication.

Zoom acts as our data processor and complies with GDPR and industry standards for data protection and international transfers.

For more information, please visit the Zoom website. 

https://www.zoom.com/

Last updated May 8th, 2025