List of Sub-processors

List of Sub Processors

Bear Market uses a number of data sub-processors to perform our Services to customers. All sub-processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures. A list of these sub-processors is outlined below:

• Dataships
• Google Analytics
• Google AdSense
• Gorgias
• Hotjar
• Klaviyo
• Microsoft Azure
• Shopify
• TikTok
• UserCentrics

Dataships

Dataships are an Irish-based technology company that specialise in data privacy. Dataships provide us with software that automates a number of our data privacy (GDPR) obligations. This software is featured on our website in the form of a Privacy Centre. It provides our customers with a portal where they can view key privacy related documents (e.g. Privacy Policy) and exercise many of their Data Privacy Rights.

For more information about Dataships, please visit

Google Analytics

Google Analytics is a web analytics service offered by American multinational company, Google LLC. It tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand.

For more information about Google Analytics, please visit:

or to learn how Google uses data when you use their partners' sites or apps please visit

https://policies.google.com/technologies/partner-sites

Google Ads

Google Ads is an online advertising platform developed by American multinational company, Google LLC, where advertisers bid to display brief advertisements, service offerings, product listings, or videos to web users. It can place ads both in the results of search engines like Google Search and on non-search websites, mobile apps, and videos.

For more information about Google Ads, please visit their website at

Gorgias

Gorgias is a company, headquartered in San Francisco, providing a multi-channel helpdesk integrated for online and e-commerce merchants. We use Gorgias to help us communicate with customers, centralize support tickets, edit orders, modify subscriptions, and refund payments.

For more information about Gorgias, please visit

Hotjar

Hotjar is a technology service that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For more information about Hotjar, please see the ‘about Hotjar’ section of

.

Klaviyo

Klaviyo is an American company, based in Boston, Massachusetts, that provides marketing automation tools. We use Klaviyo to help us perform activities such as create personalized emails and SMS, analyze customer data and marketing performance, and manage e-commerce information.

For more information about Klaviyo, please visit

Microsoft Azure

Microsoft Azure, often referred to as Azure, is a cloud computing service operated by Microsoft for application management via Microsoft-managed data centers. Its solutions can be used for analytics, virtual computing, storage, networking, etc.

For more information about Microsoft Azure, please visit

Shopify

Shopify Inc. is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario. It is also the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems.

For more information about Shopify, please visit

TikTok

TikTok, known in China as Douyin, is a short-form video hosting service owned by Chinese company ByteDance. It hosts a variety of short-form user videos, from genres like pranks, stunts, tricks, jokes, dance, and entertainment with durations from 15 seconds to ten minutes. We use TikTok to reach more users and advertise our new products.

For more information about TikTok, please visit their website at

UserCentrics

UserCentrics is a Consent Management Platform located in Germany. We use Usercentrics to track users data through various web technologies on the website in a privacy-compliant manner.

For more information about Usercentrics, please visit their website at

Last updated on 29 June 2023