List of Sub-processors

Dataships Limited uses a number of data sub-processors to perform our Services to customers. All sub-processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures. A list of these sub-processors is outlined below:

• Amplitude
• AWS
• Cloudflare
• DocuSign
• Flagsmith
• Gong
• Google Analytics
• Google Drive
• Hotjar
• HubSpot
• IP Stack
• Jira Atlassian
• National Exclusion Lists
• Sentry
• Slack
• SparkPost EU
• Stripe
• Zoom

Amplitude Inc. is an American public company focused on analytics products including Amplitude Analytics, Amplitude Recommend, and Amplitude Experiment. Amplitude helps us to track visitors with the help of collaborative analytics . The platform uses behavioural reports to understand users' interactions with products and provides insights to improve design and user experience.

For more information about Amplitude, please visit their website at www.amplitude.com

Amazon Web Services, Inc. is a subsidiary of Amazon providing on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis. We use AWS for our server needs and database primarily, although other services provided by AWS may also be used as the need arises.

For more information about AWS, please visit https://aws.amazon.com/

Cloudflare, Inc. is an American content delivery network and DDoS mitigation company, founded in 2009. It primarily acts as a reverse proxy between a website's visitor and the Cloudflare customer's hosting provider. Cloudflare uses various cookies to maximize network resources, manage traffic, and protect our customers' sites from malicious traffic.

For more information about Cloudflare, please visit their website at https://www.cloudflare.com/

DocuSign is an American company that allows companies to manage electronic agreements. We use DocuSign as a tool to gather eSignatures on important documents we have with our customers.For more information about DocuSign, please visit www.docusign.com

Flagsmith is an open source, fully featured, Feature Flag and Remote Config service. We use Flagsmith to provide granular control when rolling out new features. Servers are based in the United Kingdom.

For more information about Flagsmith please visit www.flagsmith.com

Gong captures customer interactions then delivers insights at scale, empowering teams to make decisions based on data instead of opinions. We use Gong to record online calls with customers to deliver insights into what customers want, what they need more information about, what we can do better etc. Gong enables us to harness customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.

For more information about Gong, please visit https://www.gong.io/

Google Analytics is a web analytics service offered by American multinational company, Google LLC. It tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand.

For more information about Google Analytics, please visit:

https://analytics.google.com/

or to learn how Google uses data when you use our partners' sites or apps please visit https://policies.google.com/technologies/partner-sites

Google Drive is a file hosting service operated by the American multinational technology corporation, Google. We use Google Drive to store files in the cloud, synchronize files across devices, and share files.

For more information about OneDrive, please visit https://www.google.com/drive/

Hotjar is a technology service that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

HubSpot is an American developer and marketer of software products for inbound marketing, sales, and customer service. HubSpot products and services aim to provide us with tools for customer relationship management, social media marketing, content management, lead generation, web analytics, search engine optimization, live chat, and customer support.

For more information about HubSpot, please visit https://www.hubspot.com/

IP Stack provides an easy-to-use API that gives accurate, real-time information about the location of an IP address. We use this service to determine what country the End Customer is in to show them the relevant Dataships widget on a store’s checkout.  

For more information about IP Stack please visit https://ipstack.com/

Jira is a proprietary issue tracking product developed by Atlassian, an Australian software company, that allows bug tracking and agile project management. From requirements and test case management to agile software development, Jira has evolved into a powerful work management tool for all kinds of use cases.

For more information about Jira, please visit https://www.atlassian.com/software/jira 

As part of providing our services we check contacts from a specific country against that country’s national opt-out list (if one exists e.g. Austria) to ensure contacts are not marked marketable when they should not be. Only Company’s End Customer email address is processed. 

Sentry is an error tracking and performance monitoring platform that helps developers see what actually matters, solve quicker, and learn continuously about their applications. We use Sentry for this purpose.

For more information about Sentry, please visit https://sentry.io

Slack is a proprietary business communication platform developed by American software company Slack Technologies and now owned by Salesforce. Slack offers many IRC-style features, including persistent chat rooms organized by topic, private groups, and direct messaging.

For more information about Slack, please visit https://slack.com/intl/

SparkPost (Message Systems, Inc) is a company, based in the USA, that provides an email address management and message sending service. The service enables us to manage a database of email contacts, phone contacts or any other contact information. These services may also collect data concerning the date and time when messages were viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

For more information about SparkPost, please visit https://www.sparkpost.com/

or view their privacy policy here https://www.messagebird.com/en/legal/privacy

Stripe is an Irish-American financial services and software as a service company dual-headquartered in San Francisco, United States and Dublin, Ireland. The company primarily offers payment processing software and application programming interfaces for e-commerce websites and mobile applications.

For more information about Stripe, please visit https://stripe.com/

Zoom Video Communications, Inc. is an American communications technology company headquartered in San Jose, California. It provides videotelephony and online chat services through a cloud-based peer-to-peer software platform and is used for teleconferencing, telecommuting, distance education, and social relations. We use Zoom for online calls and meeting chats

For more information about Zoom, please visit https://zoom.us/ 

Last updated on 5th March 2025