Privacy Policy

Limerick Twenty Thirty DAC takes data privacy seriously and we are committed to protecting and respecting your privacy. This privacy notice describes how and why we, as data controller, obtain, store and process personal data. For the purpose of this Privacy Notice, we’ll just call them our “Services”. Personal data is information relating to you that enables us to identify you, for example, your name, email address, and information about your access to this website.

We will process your personal data fairly, lawfully and transparently. This privacy notice describes the personal data we are collecting about you and how it is used. We will only collect and use your personal data for the following purposes, to:

· carrying out organisational, administrative, financial, human resource and/or accounting activities;

· improving our services

· meet our legal responsibilities

· manage supplier relationships

· meet staff commitments

· verifying your identity

· allowing you to access the company’s premises for a particular purpose

· protecting individuals and assets on company premises and additional purposes depending on the nature of your visit

We may update this notice from time to time and we will notify you of any changes.

Please do not hesitate to contact us if you have questions in addition to the information provided in this notice – info@limerick2030.ie

When we refer to ‘we’ (or ‘our’ or ‘us’), that means Limerick Twenty Thirty DAC (hereafter referred to as Limerick Twenty Thirty). Our headquarters are in Limerick, Ireland.

For more information about who we are and what we do, visit the Limerick Twenty Thirty website.

You have several rights under the data privacy legislation and Limerick Twenty Thirty is committed to you being able to freely exercise your rights. Where possible, we have incorporated automated tools on our website that enable you to facilitate your rights in real-time. Use the Limerick Twenty Thirty Privacy Centre to access and manage the personal data we hold on you and manage your preferences.

Your Rights include, under certain circumstances, the right to:

Be informed:you have the right to be informed if and how your personal data is being processed.

Access, rectification or erasure: you have the right of access to personal data we hold about you in our records. You are also entitled to have your personal data corrected if it is inaccurate, or to have it erased if we do not have a legitimate reason for retaining your data.

To request data portability: for personal data which you have provided to a controller, where processing was based on your consent, or where processing is done by automated means, you have the right to obtain a digital copy of your personal data, request the transfer of your personal data to another company or request to move your data from one IT system to another in a safe and secure way.

To request restriction of processing: you have the right to restrict the processing of your personal data where you are contesting the accuracy of that information, you have objected to processing (as described below), or where the processing is unlawful. Where processing is restricted, we may need to retain sufficient information about you to ensure that the restriction is respected in future.

To object to automated decision-making including profiling: you have the right not to be the subject of any automated decision-making or profiling by us.

To withdraw consent: in cases where we are relying on your consent for the processing of your personal data, you have the right to withdraw your consent at any time.

To object to processing: where your personal data is being processed based on the legitimate interests of a data controller or third party, you have the right to object to that processing.

To complain to the relevant supervisory authority: should you have any concerns or complaints regarding the way in which we process your data, please email us directly at info@limerick2030.ie. You also have the right to make a complaint to the Data Protection Commission (DPC) in Ireland. We would, however, appreciate the chance to deal with your concerns before you approach the DPC, so please do contact us in the first instance.

Cookies Preferences: You can manage cookies on our website as you wish – please visit the Privacy Centre and click Manage Cookies. You can also do so by adjusting your web browser controls. Please consult our Cookie Policy or more information about our use of cookies on the Website and how to accept and reject them.

Personal data means any information about an individual from which that person can be identified. It does not include anonymised data, where the identity and identifying information has been removed.

Depending on the type and level of engagement you have with us, we may collect the following categories of personal data:

From the Services/Reception area: We receive and store information you provide directly to us or which we collect at our reception area. The types of information we may collect directly from our staff, contractors and suppliers include: name, contact details, image/voice recording, details relating to your business, business cards, CV’s and any presentations/promotional material or any other personal data supplied by you including Self Declaration Covid-19 Form on entry to our offices.

Information We Automatically Collect: When you use the Website: When you visit the Website, we collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Website.

We may collect your personal data in one of the following ways:

· When you engage with us as a Supplier

· When you engage with us on social media

· When you contact us with queries

· When you review our services

· When you apply for an employment vacancy with Limerick Twenty Thirty

· When you visit our premises

Where we collect personal image/voice recording data via CCTV, this will be processed in accordance with our CCTV policy, which is linked for your information.

Providing free-wifi while you visit our premises - when you access our free-wifi service, we will store the IP address assigned to you and the MAC address of the device you used to access to wi-fi service. We keep these records in line with Irish law. At the time of writing under Irish law, all 'Internet Service Providers' or ISPs are obliged to maintain records of internet access for a period of 12 months.

We may also receive personal data about you from various third parties, including:

· Technical Data from third parties, including analytics providers such as Google. Please see further information in the section entitled ‘Marketing preferences, adverts and cookies’ below.

· Technical Data from affiliate networks through whom you have accessed our website.

· Identity and Contact Data from social media platforms when you log in to our website using such social media platforms.

· Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

The legal basis for processing your personal data

We will only collect and process your personal data where we have a legal basis to do so. As a data controller, the legal basis for our collection and use of your personal data varies depending on the manner and purpose for which we collected it. We will only collect personal data from you when:

· we have your consent to do so, or

· we need your personal data to perform a contract with you. For example, to provide you with our service to you, or

· pursuing our legitimate interests in a way that you might reasonably expect to be a part of running our business and that does not significantly impact your interests, rights and freedoms.

· we have a legal obligation to collect or disclose personal data from you (e.g. in suspected instances of fraud where we need to give personal data to An Garda Siochana or a government body).

This is why we process your personal data:

· Provide, operate, maintain and improve our services;

· Manage supplier relationships;

· Provide services to our staff as required by employment law;

· Manage our partners’ use of our services, respond to enquiries and comments and provide service and support;

· Investigate and prevent fraudulent activities and other illegal activities;

· For any other purposes about which we notify partners and suppliers;

· We use your Personal Information in this context based on the contract that we have in place with you or our legitimate interest for security purposes (e.g. the prevention and investigation of fraudulent activities). Personal Information will be deleted based on the terms of the contract;

· Personal data collected at our reception area may be collected for a specific purpose or for a number of purposes, which will depend on the nature of your visit. The reason we require your personal data will generally be made clear to you at the time by a member of staff however, if you have any additional queries in this regard, please let us know;

We sometimes share your personal data with our trusted categories of third parties we use to conduct our business, for example, to provide our Privacy Centre services to you; to handle feedback and complaints; and to help us understand your behaviour in order to customise and maximise our services, operations, and marketing.

Our trusted categories of third parties include website hosts, cloud service providers, social media providers, professional services providers, customer survey service providers, security providers, and advertising partners.

As part of our fraud monitoring, detection and prevention methods and on the basis of our legitimate business interests, we use a third-party fraud monitoring, detection and prevention service provider. As part of this service, we may share personal data that is required to make identity checks and personal data that we obtain from making identity checks (including data relating to your age, name and location), together with account information, with third party organisations (including law enforcement agencies), involved in fraud prevention and detection and credit risk reduction. Please note that these third parties may retain a record of the information that we provide to them for this purpose.

We may share your personal data with government bodies and law enforcement.

We may also share your personal data with our professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

Our website uses cookies to distinguish you from other users of our website and to keep track of your visits. They help us to provide you with the very best experience when you browse our website and to make improvements to our website. They also help us and our advertising networks to make advertising relevant to you and your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

You can manage cookies as you wish – please visit the Privacy Centre and click Manage Cookies. For detailed information on the cookies which we and our third-party providers use and the reasons why we use them, please refer to our Cookie Policy.

Our website may include links to and from the websites of our partner networks, advertisers and affiliates, or to social media platforms. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to their websites.

Storing your data

We need to retain your personal data to satisfy our legal obligations, to deal with complaints and queries, in order to resolve, litigate or defend a dispute and to prevent fraud and abuse.

Having obtained your consent (or other legal basis) to contact you, we will retain your personal data until you withdraw your consent.

Securing your data

The communication between your browser and our website uses a secure encrypted connection wherever your personal data is involved.

We have put in place physical, electronic and managerial security procedures in the storage and disclosure of your personal data to protect it against accidental loss, destruction or damage. Nevertheless, any data transmission over the internet or by any other means can never be fully secure, such is the character of the internet, and provision of personal data by you to us is at your own risk. We take all reasonable measures to protect your personal data by putting appropriate technical and operational security measures in place.

When we disclose your personal data to trusted third parties (for the purposes set out in this notice), we require all third parties to have appropriate technical and operational security measures in place to protect your personal data, and we work with them to ensure that your data protection and privacy rights are respected. Where your personal data is shared with a third party, it must only be used for the purposes for which it was supplied.

In the unfortunate event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so.

Retaining your data

Your personal data will be deleted when it is no longer reasonably required for the provision of the Services described above or when you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such data.

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal or regulatory requirements).

We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. For example, we will delete your personal data once our Supplier relationship with you ends unless there is a regulatory or audit purpose to retain it for an extended period.

Any personal image/voice recording data collected via CCTV will be retained in accordance with our CCTV policy.

While our website is designed for a general audience, we will not knowingly collect any data from children under the age of 18.

Please do not attempt to send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us Personal Information, please email info@limerick2030.ie. Our privacy team will act upon this information as quickly as possible.

From time to time we may change this privacy notice. If there are any significant changes we will post updates on our website, applications or let you know by email at info@limerick2030.ie

We welcome feedback and are happy to answer any questions you may have about your data.

You can contact us at:

Email: info@limerick2030.ie

Limerick Twenty Thirty is registered with the CRO in Ireland: 459652

This notice was most recently updated: 15 December 2022