List of Sub-processors

VITHIT Ltd uses a number of data sub-processors to perform our Services to customers. All sub-processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures. A list of these sub-processors is outlined below:

• Dataships
• Facebook
• Google Analytics
• Google Tag Manager
• Hotjar
• Matomo
• Microsoft
• Shopify
• Slack
• Stripe
• TikTok
• Usercentrics (Cookiebot)
• Zoom

Dataships are an Irish-based technology company that specialise in data privacy. Dataships provide us with software that automates a number of our data privacy (GDPR) obligations. This software is featured on our website in the form of a Privacy Centre. It provides our customers with a portal where they can view key privacy related documents (e.g. Privacy Policy) and exercise many of their Data Privacy Rights.

For more information about Dataships, please visit www.dataships.io

Facebook is an online social media and social networking service owned by American company Meta Platforms. We use Facebook to measure the performance and reach of our ad campaigns and provide insights about the people who use our services. We may also use Facebook to create a Custom Audience for our advertising campaigns.

For more information about Facebook, please visit their website at www.facebook.com

Google Analytics is a web analytics service offered by American multinational company, Google LLC. It tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand.

For more information about Google Analytics, please visit:

https://analytics.google.com/ or to learn how Google uses data when you use our partners' sites or apps please visit https://policies.google.com/technologies/partner-sites

Google Tag Manager is a tag management system (TMS) offered by American multinational company, Google LLC. It allows us to quickly and easily update measurement codes and related code fragments collectively known as tags on our website or mobile app. Once the small segment of Tag Manager code has been added to our projects, we can safely and easily deploy analytics and measurement tag configurations from a web-based user interface.

For more information about Google Tag Manager, please visit their website at www.tagmanager.google.com

Hotjar is a technology service that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For more information about Hotjar, please see the ‘about Hotjar’ section of Hotjar Support site.

https://help.hotjar.com/

.

Matomo is an open source web analysis tool using cookie files that helps us with the analysis of user behavior, by recording it anonymously. Your IP address will be immediately anonymised. As a user, therefore, you remain anonymous. The information generated by the cookie on how you use the website will not be passed on to third parties. We regards this analysis as an integral part of our online service. Its aim is to consistently improve the website and align it more closely with user needs.

You can decide here whether or not to allow a web analysis cookie to be stored in your browser to enable the us to gather and analyze statistical data, in accordance with the above instructions regarding change web browsers cookie settings.

For more information about Matomo, please visit https://matomo.org/

Microsoft Corporation is an American multinational technology corporation which produces computer software, consumer electronics, personal computers, and related services. From their wide range of products and services, we use Office, OneDrive and Sharepoint in particular.

For more information about Microsoft, please visit https://www.microsoft.com/

Shopify Inc. is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario. It is also the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems.

For more information about Shopify, please visit https://www.shopify.com/

Slack is a proprietary business communication platform developed by American software company Slack Technologies and now owned by Salesforce. Slack offers many IRC-style features, including persistent chat rooms organized by topic, private groups, and direct messaging.

For more information about Slack, please visit https://slack.com/intl/

Stripe is an Irish-American financial services and software as a service company dual-headquartered in San Francisco, United States and Dublin, Ireland. The company primarily offers payment processing software and application programming interfaces for e-commerce websites and mobile applications.

For more information about Stripe, please visit https://stripe.com/

TikTok, known in China as Douyin, is a short-form video hosting service owned by Chinese company ByteDance. It hosts a variety of short-form user videos, from genres like pranks, stunts, tricks, jokes, dance, and entertainment with durations from 15 seconds to ten minutes. We use TikTok to reach more users and advertise our new products.

For more information about TikTok, please visit their website at www.tiktok.com

UserCentrics is a Consent Management Platform located in Germany. We use Usercentrics to track users data through various web technologies on the website in a privacy-compliant manner.

For more information about Usercentrics, please visit their website at www.usercentrics.com

Zoom Video Communications, Inc. is an American communications technology company headquartered in San Jose, California. It provides videotelephony and online chat services through a cloud-based peer-to-peer software platform and is used for teleconferencing, telecommuting, distance education, and social relations.

For more information about Zoom, please visit https://zoom.us/

Last updated on 16th November 2023